Overview
Thank you for choosing A Year of Dates. Our refund and returns policy lasts 30 days from the date of purchase. Unfortunately, if more than 30 days have passed since your purchase, we cannot offer a full refund or exchange.
Shipping Address
Return Eligibility
To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.
To complete your return, please get in touch with us at hello@ayearofdates.au.
Return Address
Our return address is:
A Year of Dates Limited
5-7 Vernon St
Bolton
BL1 2PP
United Kingdom
Return Postage
The cost to return A Year of Dates will be paid by the customer. We will not refund return postage costs.
Partial Refunds
Certain situations may allow for a partial refund, including but not limited to:
Refunds
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, refunds will be processed back to your original payment method within 2 working days.
If your refund is delayed:
Shipping and Redelivery
We ship from the UK using Royal Mail. For returns, please mail your item to:
A Year of Dates Limited, 5-7 Vernon St, Bolton, BL1 2PP, United Kingdom.
Return to Sender
If your order is returned to us due to an incorrect or incomplete shipping address entered at checkout, a partial refund may apply to cover the cost of the return postage.
Contact Us
For any questions related to refunds, returns, or exchanges, please contact us at hello@ayearofdates.au.
This is the gift that keeps couples laughing, trying new things and making memories together. Everyone has busy lives and the dates are here to help them spend quality time doing things they might not have thought of otherwise.